We value you as a client and have prepared an area on our web site to specifically answer any of your questions. Furthermore we have organized any information required by new dental patients. Please feel free to read or access any information from our patient center.
In order for us to provide the best possible service, we need to be aware of your medical history.
If you are a new patient, please fill in the form below with as much detail as possible. If you are not sure of any of the questions, or if your medical circumstances change, please inform your Dental Surgeon.
Patient Form
Insurance & Fees
The dental industry is one that has undergone tremendous change in the last few years. There have been unprecedented developments with the technology, materials and procedures available to our clinical staff. Our team is committed to ensuring our adherence to the highest standard of care by pursuing advanced training and education opportunities, using only the highest quality materials and collaborating with dental laboratories with a similar pursuit of excellence in their own field. This endeavor to achieve the best in dental health often allows us to restore your teeth back to their natural function and beauty.
Our decisions within the operatory cannot be financially driven. Professional responsibility dictates that patient care be the only driving force for decisions taken by your Trillum dentists. Although we will aggressively pursue all measures at our disposal to ensure the best possible insurance coverage, we cannot ethically suggest treatment of our patients with a less than optimal quality of care.
PAYMENT:
We are a fee-for-service practice. We will act on your behalf and provide your insurance company with all of the necessary information to ensure that you receive the coverage to which you are entitled. With Electronic Claim Processing, you will often receive a cheque from your insurance company within three to five business days. Most insurance companies allow for direct deposit as well, further expediting your reimbursement.
FAQ
Cosmetic dentistry is dedicated to brightening and enhancing the appearance of your smile. Whether your teeth are crooked, discoloured, too close together or too far apart, too short, too long or too gummy, today’s technological advancements can make an amazing difference. Techniques include porcelain veneers, crowns, dental bridges, gum lifts, bonding, tooth whitening and implants.
Crowns are coverings for the entire visible part of the tooth. They are used when teeth are broken; old and large fillings are lost; teeth are badly decayed or severely discoloured. They improve the appearance of your natural teeth and can brighten your smile. National Dental Care offers both porcelain and gold materials, taking into consideration where in your mouth the crown is to be placed.
Bridges are the traditional way of replacing missing teeth. A dental bridge is a false tooth, fused between two porcelain crowns to fill in the area left by a missing tooth. The two crowns holding it in place are attached to teeth on each side of the false tooth.
There are several types, and which one we recommend depends on where it will go in your mouth, your bite and also the aesthetic and functional considerations.
A bridge will keep teeth from drifting into the space created by a missing tooth, helping preserve normal function and a normal bite for the jaw joint. In the most common type of bridge, crowns are applied to the two teeth on either side of a gap (where teeth have been removed). This involves joining three crowns, including a crown to fill the gap.
A bridge is suitable in areas where teeth on either side of the gap have been filled and would benefit from restoration with crowns. If the teeth beside the gap don’t have fillings, it might be better to explore options such as implants. This avoids having to cut otherwise-perfect teeth.
Root canal treatment (also called endodontic treatment) is a procedure that specifically treats the nerve of the tooth and tissues surrounding the root of the tooth.
The aim of root canal treatment is to save a tooth that has been damaged by decay, disease or injury. The dead tissue is removed from the canal, medications such as antiseptics and localised antibiotics are used to clean the inside of the tooth, and the canals are filled. Root canal treatment is successful in most cases and if you take good care of the treated tooth, it can last for many years – possibly for the rest of your life. However, your tooth will not be treated unless the treatment is likely to succeed. In some cases, root canal treatment may not be appropriate and extraction may be the best option.
A check up appointment at an National Dental Care practice usually starts with a thorough pre-clinical discussion regarding your medical and previous dental history. The dentist then completes a comprehensive examination of your face, neck and full mouth (including a cancer check of the soft tissues). The dentist and the nurse may take some photographs, digital scans or x-ray images to better visualise your mouth. They will then sit down with you and discuss their findings. The dentists will inform you of your condition and what options are available for you.
You may decide that you would also like a clean performed on the day of your check up. The dentist or the hygienist will then perform a thorough removal of plaque and stain from your teeth. If you suffer from more advanced gum disease or have a lot of build up on your teeth, this visit may not be enough to remove all the build up, but it’s a great start towards improving your oral health. You may need to return for an additional visit to complete your cleaning appointment.
Depends, but ideally 6 monthly, unless your dentist specifies otherwise.
Good diet, great overall health, good hydration, good oral hygiene, regular visits to the dentist and hygienist.
There are links between poor oral health and other systemic diseases. Most studies show that it is not a causative link (i.e poor oral health does not cause heart disease), rather those patients already affected by a chronic systemic disease (such as heart disease and diabetes) have more problems trying to manage their disease if their oral health is poor. It is more difficult to maintain good oral health if you are already chronically ill or on medication, so making sure excellent oral health is maintained while you are healthy will pay dividends in times of illness.
There are links between poor oral health and other systemic diseases. Most studies show that it is not a causative link (i.e poor oral health does not cause heart disease), rather those patients already affected by a chronic systemic disease (such as heart disease and diabetes) have more problems trying to manage their disease if their oral health is poor. It is more difficult to maintain good oral health if you are already chronically ill or on medication, so making sure excellent oral health is maintained while you are healthy will pay dividends in times of illness.
The really good news? The days of metal bands wrapped around each of your teeth individually are long gone! The new techniques and appliances National Dental Care uses greatly reduce discomfort levels, decrease the frequency of visits and shorten treatment time. There are also several options available, including metal braces, translucent braces or Invisalign. During your initial examination, we will be able to determine the best possible treatment for your individual needs. We can also outline the treatment plan, the timeframe required and the approximate cost. Metal braces are the most common. They are made of high-grade stainless steel and are smaller, more comfortable and more attractive than ever. Clear (or ceramic) braces are made of translucent material. They are very popular with adult patients. The only drawback is that they are more fragile, and the elastic ties can discolour between orthodontic visits.
When we remove your braces, we will begin the retention stage of your treatment. Your final orthodontic result depends on you wearing your retainers, so follow through with the work you’ve put in so far. Remember to remove your retainer before eating, and brush your retainer before placing it back in your mouth. Alternatively, we can fit you with a permanent fixed wire retainer on the inner surfaces of your teeth.
As we all know, straight teeth can have a big influence on the aesthetic appearance of our smile. Orthodontics specialises in the diagnosis, treatment and prevention of dental and facial irregularities in children and adults. Crooked and crowded teeth can be more difficult to clean and maintain, contributing to tooth decay, eventual gum disease and tooth loss. So orthodontics plays an important role in reducing the need for future dental treatment. Other orthodontic problems can contribute to abnormal wear of tooth surfaces, inefficient chewing function and excessive stress on gum and bone. Misalignment of the jaw joint can even cause chronic headaches or pain in the face or neck.
Veneers are a wonderful way of improving your smile. A specially prepared shell-like material is custom made for you. It’s permanently bonded to the tooth, giving a natural look and feel, plus outstanding durability and strength. Just two visits is all it takes.
Obstructive sleep apnoea (OSA) is a common condition. Apnoea literally means absence of breath and an obstructive apnoea episode is defined as the absence of airflow for at least 10 seconds. Yet people often don’t even know they have it.
OSA occurs when tissues in the upper airways come too close to each other while you’re sleep, temporarily blocking the inflow of air. During normal sleep, the muscles lining the upper throat relax slightly but stay strong enough to keep the airway open, allowing air in and out of the lungs. Some people have a narrower airway and the relaxation of these muscles during sleep causes it to close. Loud snoring and laboured breathing are the result. When complete blockage of the airway occurs, air cannot reach the lungs and the sufferer wakes briefly. This wakefulness restores the airway and sleep returns. This cycle can be repeated as many as 500 times each night, leaving you tired and lethargic next day, and desperate for a good night’s sleep.
During the day:
Excessive tiredness eg, inability to stay awake while reading or watching television
Waking without feeling refreshed
Morning headache
During the night:
Snoring, usually loud, habitual, and bothersome to others, is found in almost all patients with OSA. However, not all snorers suffer from OSA.
Pauses in breathing that often interrupt the snoring and end with a snort
Gasping and choking sensations that intermittently arouse the sufferer from sleep
Restless sleep (insomnia), with people often complaining of frequent arousal and tossing/turning during the night
Several simple lifestyle changes can reduce the symptoms in many patients:
Weight loss (via meal replacement programs, drugs or surgery)
Giving up smoking
Avoiding alcohol and sedative medications, particularly before sleep
If symptoms are worse in one position eg, when lying flat on your back, avoiding this position may help Many patients with OSA will require further treatment.
Options include:
Oral appliances, worn at night. They pull the jaw forward and are designed to prevent the collapse of the upper airway during sleep. They can be used for mild and moderate disease.
Continuous positive airway pressure (CPAP) via nasal mask. This is a machine that blows air through a mask into your mouth and nose during sleep. The pressure of the air keeps the throat open, preventing the airway from collapsing. It is the most effective treatment for OSA, reducing daytime sleepiness and improving sleep quality. However, some people find the mask or feeling of pressure difficult to tolerate.
Surgical treatment is rarely used. Several procedures have been trialled, including uvulopatatopharyngoplasty (UPPP), which is designed to remove some of the soft tissues of the throat that collapse the airway during sleep. However, while UPPP may reduce snoring, it is often ineffective at treating true obstructive sleep apnoea.
If untreated, OSA may have serious consequences. It affects the cardiovascular system due to the periods of poor oxygenation during sleep and the stress on the body during attempts to re-initiate breathing. This may result in heart failure, arrhythmias (abnormal heart rhythms), or hypertension (high blood pressure). Poor sleep due to recurrent arousals may result in excessive daytime sleepiness, personality changes, memory loss and intellectual impairment.
In chair teeth whitening uses a strong active ingredient, which can only legally be prescribed and applied in the dental practice. This type of whitening can only be applied for an hour at a time and if multiple visits are required, they must be at least one week apart. While this whitening process may result in a dramatic change in brightness, it also causes more sensitivity and temporary tooth dehydration.
One visit may not be sufficient to get your teeth to the brightest shade they can be. Because this treatment is done in surgery, there is a higher cost associated with the treatment. Take home whitening is gentler, has a mild active ingredient and is safe to use without constant professional supervision. However, some professional supervision is still advised as all whitening can cause side effects like tooth sensitivity and even chemical burns.
It is important to follow instructions from your dentist, therapist and hygienist regarding the safest application of your home whitening kits. You should also check in with your NDC dental team regularly to ensure you are on track for the best results. Take home whitening is also very economical: once you have been issued your custom made home kit and starter gel, you will only need to top up your whitening once per year and the gel can be supplied at minimal cost by your National Dental Care dental practice during your preventative care visits.
The temporomandibular joints are located on each side of your head. They make it possible to open and close your mouth, and work together when you speak, chew or swallow. These joints also control the lower jaw as it moves forward, backward and side to side. Any problem that prevents this complex system of muscles, ligaments, discs and bones from working properly may result in a painful TMD or temporomandibular disorder.
If you have TMD (also referred to as TMJ) you will experience a lot of pain, especially chronic headaches or migraines, or pain in the neck, shoulder and back. Other symptoms can include:
Ringing or congestion in the ears
Loose teeth
Worn, chipped or cracked teeth and fillings
Pain and sensitivity in the teeth
Crowded teeth
Clenching or grinding of the teeth
Fractures at the gum line
Pain or clicking and popping in the jaw joint
Difficulty swallowing
Numbness or tingling in the arms and fingers
Limited opening of the mouth
Loss of chewing efficiency
TMJ disorders are generally caused by a combination of problems with the joint, and stress on its surrounding structures. Some causes of joint problems include:
Arthritis, injury and dislocation of the joint, which can be due to an improperly-aligned bite or joint hyper-mobility (looseness of the jaw).
Jaw clenching and teeth grinding (also known as bruxism) can put significant stress on the jaw muscles. People who clench their teeth during the day and grind their teeth while asleep will often suffer from muscle pain and tightness, as well as damage to the teeth.
Poor posture (eg, holding your head forward while looking at your computer screen) can also strain the muscles of your jaw, face and neck. The onset of TMD can be gradual or sudden.
Fortunately, TMD is treatable. Through Neuromuscular Dentistry, we are now able to gently and gradually correct the position of your jaw. In most cases, by aligning the jaw and getting it back to its proper position, we will eliminate the recurrence of the symptoms.
Dental fillings are used to restore worn or damaged teeth and treat tooth decay. Since different types of fillings are better for different conditions, your dentist will help you decide which is right for you. And we endeavour to minimise the need for fillings by helping you prevent future dental problems.
We offer sophisticated, gentle procedures using state of the art materials. Fillings are available in tooth coloured resin or porcelain.
The simple answer is: not necessarily. Nature doesn’t create redundancies, there is usually a reason we have all the body parts we have. However, due to many factors, impacted and problematic wisdom teeth are becoming more and more frequent. Your dentist will advise whether your wisdom teeth are fine the way they are or if they are likely to be problematic. If so, extraction may be recommended. This can be done in the general dental surgery, under local anaesthetic or under general anaesthetic or under sedation. Occasionally a referral to an Oral Surgeon (a dental specialist) may be required.
Your dentist will advise of best care after wisdom teeth removal. Typically, you will be advised to:
protect the area where the tooth has been removed and avoid touching it with your tongue or hands
avoid hot drinks or hot food for 24 hours, as this may cause the wound to bleed
avoid rinsing your mouth and swishing water or mouthwash for 24 hours as this may dislodge the blood clot in the tooth socket and cause further complications
if you experience bleeding, apply gentle pressure on the site with a clean gauze pack
do not smoke for 2-3 days after the procedure and avoid drinking alcohol as this can cause serious complications and delay healing